Privacy and cookie statement Grixx B.V.

Sept. 19, 2022

Via our web store, privacy-sensitive data or personal data are processed. Grixx B.V. attaches great importance to the careful handling of personal data. Personal data are therefore carefully processed and secured.

In our processing, we adhere to the requirements of privacy laws. This means, among other things, that we:

• clearly specify our purposes before we process personal data, through this privacy statement;
• Limit our collection of personal data to only those personal data necessary for legitimate purposes;
• first seek your explicit consent to process your personal data in cases where your consent is required;
• take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
• respect your right to provide access to, correct or delete your personal data at your request.

Grixx B.V. is the data controller. In this privacy statement we explain which personal data we collect and use and for what purpose at www.grixx.eu. We advise you to read it carefully.

If you have any questions, or want to know exactly what we track about you, please contact Grixx B.V..

Your Account
Certain areas of our web store require you to register first. You must then provide information about yourself and choose a username. With that, we create an account, which you can log into with that username and a password of your choosing. To do this, we use your naw data, phone number, billing address and e-mail address. We need these because of the contract we make with you. We keep this information until you cancel the account.

We store this information so that you do not have to fill it out over and over again and so that we can contact you in fulfillment of the agreement. You can edit information through your account whenever you want.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Handling order
When you place an order with us, we use your personal data to handle it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this we use your name and address, telephone number, billing address, e-mail address and payment information. We need these because of the contract we make with you. We keep this information until your order is completed. We store certain customer data for longer in connection with the statutory tax retention obligation.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Posting reviews on the website
You can leave a review for us. We use the necessary personal data to publish the review on the website We use your nickname for this purpose. We do this based on your consent. We keep this information until the end of the contract.

Contact form
The contact form allows you to ask us questions or make requests. To do this, we use your name and address, telephone number and e-mail address. We have a legitimate interest in doing this. We keep this information until we are sure you are satisfied with our response and for three months thereafter. This allows us to easily pull the information out when we have follow-up questions. It also allows us to train our customer service to become even better.

Disclosure to Third Parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.

Advertisements
Our web store displays general advertisements. In doing so, we do not keep any personal data, so we do not find out if you like them.

Disclosure to other companies or institutions
With the exception of the partners listed above, we do not under any circumstances disclose your personal data to other companies or institutions, except if we are required to do so by law (for example, if the police require it in the case of suspected crime).

Statistics
We keep statistics on the use of our web store Our web store includes social media buttons. The operators of these services collect your personal data with these buttons.

Cookies
Our online store uses cookies. Cookies are small files where we can store information so that you don’t have to fill it in every time. But they also allow us to see that you are visiting us again.

When you visit our online store for the first time, we will display a message explaining cookies. Here we will ask for your agreement to the use of these cookies.

You can disable the placing of cookies through your browser, but some things of our web store will then no longer work properly.

We have made agreements with other companies that place cookies. However, we do not have full control over what they themselves do with the cookies. So please also read their privacy statements. (Note: these may change regularly)

Google Analytics
We use Google Analytics to track how visitors use our online store. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security
Security of personal data is very important to us. We ensure that your data is well secured with us. We are constantly adjusting security and paying close attention to what can go wrong.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will also do our best to announce changes separately.

Access, change and delete your data
If you have any questions or would like to know what personal data we hold about you, please feel free to contact us. Please see the contact details below.

You have the following rights:

• Get an explanation of what personal data we have and what we do with it
• access to the exact personal data we have
• having errors corrected
• having outdated personal data deleted
• Having personal data transferred to another party
• revocation of consent
• object to a particular use

Please make sure you always clearly identify who you are so we can be sure we are not modifying or deleting data from the wrong person.

File a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.

Contact details
Grixx B.V.
Curieweg 15
2408 BZ Alphen aan den Rijn
info@grixx.eu
0172-636666